Every Client System, One Platform
Monitoring, pipeline & cost intelligence, and AI ops agents — watch everything you manage, and prove you're on top of it.
You build and run systems for your clients. WatchTower is how you watch all of them in one place — apps, APIs, infrastructure and data pipelines across every cloud — and catch problems before the client does. One pane, every estate, no per-client tool sprawl.
Run & pipeline observability, dependency and topology maps, Azure cost intelligence, and two AI ops agents — Iris and Argus — that turn “the report's broken again” into a structured ticket and answer “what's on fire and what did it cost me” in plain English. Plus per-client visibility, so each client can log in and see you're on top of their estate.
Scale faster with Smarter Systems
You Run Systems for Your Clients. Watching Them Shouldn't Be a Full-Time Job.
As a consultancy, MSP or data agency, you're accountable for systems you didn't necessarily build and don't sit in front of all day. Keeping eyes on every client estate — across every cloud and every tool — quietly becomes its own job.
- You find out a client's system broke when the client calls. It's a bad look, every time — and by then you're already on the back foot, explaining instead of pre-empting.
- Monitoring is scattered across N clients, N clouds, N tools. Every client has their own stack and their own dashboards. There's no single pane that shows you everything you're responsible for.
- Client cloud bills creep and nobody notices until the invoice lands. A runaway resource or a forgotten environment quietly burns money on your watch — and it's an awkward conversation when the client spots it first.
- Pipelines fail silently. A feed doesn't run, a job dies mid-stage, and you only learn at the morning standup — or when a client asks why yesterday's numbers are missing.
- You've got nothing to show that proves you're on top of it. You are doing the work — but without visibility to hand the client, it's invisible, and proactive looks the same as lucky.
You can't put a dedicated ops team on every client. But that doesn't mean their systems should go unwatched.
WatchTower gives a consultancy one platform for all of it — every client system in a single pane, and a place clients can log in to see their own.
One Platform, Six Pillars
Far more than uptime checks. WatchTower covers the full operations surface a consultancy is accountable for — across every client.
Monitoring & Incidents
Catch it before the client calls.
Real-time event ingest and uptime checks across every client estate, with smart deduplication, threaded incidents, a full audit trail, and per-object opt-in alerting. The noise is grouped; the signal reaches you.
Pipeline & Run Observability
Know a feed failed before it's even late.
runId rollups ("28/30 feeds green"), per-stage medallion lanes for extract / load / enrich, cron and upstream-triggered schedules with a Timing view, and no-show + dead-man's-switch detection that fires before a run is overdue.
Dependency & Topology Maps
See the blast radius instantly.
A dependency-graph explorer (DAG), solution topology and cloud infrastructure maps, and impact / root-cause analysis that traces the upstream chain and the downstream blast radius — with a run-replay overlay.
Auto-Heal & Remediation
Fix the common breaks without lifting a finger.
Operator rerun via signed webhook, dependency-aware sequenced refresh, and per-node auto-heal that fires a recovery on a root-cause breach and auto-resolves the incident when it clears.
Azure FinOps / Cost Intelligence
Keep client cloud spend honest.
Daily cost snapshots, spike detection with auto-incidents, idle-resource sweeps, budgets, savings-plan opportunities and tag governance — plus a cost-vs-incidents join that shows which spend bought which reliability.
AI Ops Agents — Iris & Argus
Plain-English intake and a copilot that knows the estate.
Iris turns a message like "the report is broken again" into a structured ticket; Argus is an installable MCP copilot grounded in the client's own systems. See them in action just below.
Also built in
Secret-expiry tracking so a lapsed credential never takes a client down, a knowledgebase that captures how each issue was resolved, per-client cost attribution, and per-client visibility so every client can log in and see their own estate.
The part nobody else has
Two AI Agents That Run on Your Client Estate
Iris gets problems in — turning plain language into structured incidents. Argus gets answers out — a copilot grounded in each client's own systems. Together they take the typing and the digging off your team.
Iris
Natural-language intake
From a Slack message — or an embedded widget on your client's own site — Iris writes the ticket so nobody else has to.
Auto-created & routed by Iris from #ops-alerts
Argus
Ops copilot · MCP server
Grounded in each client's own reporting web, so the answers are about their estate — not generic docs.
2 active incidents: checkout-api latency breach (since 09:14) and nightly-etl no-show.
Spend is tracking 18% over budget — driven by an idle staging-cluster left running since Tue (~$340 so far).
Illustrative — example data shown.
Built by an Agency, for Agencies
We run our own clients on it
WatchTower wasn't built to sell — it was built so Artigence could run its own client book without being surprised by an outage, a silent pipeline, or a runaway cloud bill. Everything on this page is something we rely on every day. We're opening it up to other consultancies who carry the same load.
Cost, joined to reliability
Most tools show you spend or incidents. WatchTower joins them — so you can see which spend bought which reliability, defend a client's cloud bill with evidence, and spot the resource that's costing money without earning its keep. As far as we know, nobody else does this.
How WatchTower Works For Your Agency
Connect Your Clients' Estates
Wire up each client's apps, APIs, data pipelines and Azure subscriptions. The Argus recipe and SDK make onboarding a new estate fast — no rip-and-replace of the client's stack.
Every client, every cloud, in one workspace
WatchTower Watches Everything
Incidents, pipeline runs, cloud cost and dependencies — all monitored in a single pane across every client you manage. Problems surface here before they surface as a phone call.
One pane across all clients, not N dashboards
Give Each Client Visibility
Clients can log in to see their own system health and incident history — so the work you're already doing is visible, and you look proactive rather than reactive.
Per-client visibility that proves you're on top of it
It Gets Smarter Over Time
Recurring patterns get spotted, common breaks auto-heal, and cost trend-lines make creep obvious early. The longer a client estate runs on WatchTower, the less of your week it eats.
Less firefighting per client, every month
Watch Every Client System
In One Place.
The platform built by an agency, for agencies — to catch issues before the client does, keep cloud spend honest, and make your team look as proactive as it actually is. Register your interest and we'll show you on your own client estate.
On the walkthrough you'll see
- A live walkthrough of the WatchTower platform — monitoring, pipelines, cost and the AI agents
- How onboarding your clients' estates actually works, end to end
- What the per-client visibility looks like from your clients' side
Early access for consultancies • See it on your own client estate • No commitment
"The best incident is the one your customers never hear about — because someone already handled it."
WatchTower FAQs for Consultancies
Who is WatchTower for?
Consultancies, MSPs, and software & data agencies — firms that build and run systems for multiple clients. WatchTower is the platform you run that client book on: catch issues before the client calls, keep cloud spend honest, and give each client visibility that makes you look proactive.
Can I monitor multiple clients from one place?
Yes. WatchTower is multi-tenant — every client estate is isolated, but you watch all of them from a single pane across every cloud and tool, instead of logging into N separate client dashboards.
What can WatchTower monitor?
Applications, APIs, infrastructure, and data pipelines/runs — and Azure cloud cost, not just uptime. It covers incidents, pipeline observability, dependency and topology maps, auto-heal, and FinOps in one platform.
What are Iris and Argus?
They're WatchTower's two AI ops agents. Iris is a natural-language intake agent (an embed widget plus Slack) that turns a message like 'the report is broken again' into a structured ticket. Argus is an installable MCP server / ops copilot grounded in the client's own reporting web, so you can ask in plain English 'what's on fire and what did it cost me?'
Does WatchTower do cloud cost / FinOps?
Yes. Daily Azure cost snapshots, spike detection with auto-incidents, idle-resource sweeps, budgets, savings-plan opportunities, and tag governance — plus a cost-vs-incidents join that ties spend to the reliability it bought, so a creeping client bill gets caught before the invoice does.
Can clients see their own systems?
Yes. WatchTower gives per-client visibility — each client can log in to see their own system health and incident history, so the work you're already doing is visible and you look proactive.
Do I have to use Artigence managed services to get WatchTower?
No. WatchTower is a platform you adopt and run yourself. If you'd rather not operate it, Artigence can run it for you — but that's optional, not a requirement.
How do I get started?
Register your interest. WatchTower is in early access for consultancies — we'll walk you through it on your own client estate and get you set up.
Looking for something else?
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